Any claims for misprinted/damaged/defective items must be submitted within 7 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
The return address is :

85 de Diego Avenue
San Juan, PR 00927

Notify via email: o via cel: 787-636-3079

Reasons for Returns

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Size Exchange - Unfortunately we are unable to cancel or change orders after they have been processed as most of our items are custom made to order and are automatically sent for fulfillment once an order is placed. Contact us before returning any products.